Note that it can take up to a week or longer to respond depending on the complexity of your question/message. If you wish,  you could book an appointment (see button below).

**** If it has been over 12 months since your last visit (emails & Rxs do not count) you will not be able to book an appointment and you will need to get a rereferral from your

Family Doctor or Primary Care Provider.

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***** If you receive an email from:

no-reply@cognisantmed.com (which is a message from our office via the Ocean Patient Portal) or

no-reply@virtualvisit.telushealth.com (Telus Virtual Health which sends you the link to the Virtual Visit)

Note that these two emails are secure emails coming from our office.

***** Ensure they don't go into a Spam Folder

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EXCITING NEWS!!!

In a few months, we will be transitioning to the new TELUS Collaborative Health Record (CHR) - designed to make the relationship between patient/parent and Dr. Goldade more interactive, transparent, and efficient. Here are some of the new features:

1. Shared Access to Health Information

• Patients/parents can log in to see parts of their child’s medical record (labs, medications, visit summaries, treatment plans).

• This shared visibility reduces confusion and helps parents understand their child’s health status in real time.

2. Secure Messaging & Virtual Care

• Parents can send secure messages or questions to their Dr. Goldade and the clinic team without needing a phone call.

• Virtual Visits and Telehealth appointments are integrated, making collaboration possible even outside clinic hours.

3. Patient Portal & Self-Service

• Parents can book and manage appointments, request prescription renewals, and fill out pre-visit questionnaires.

• This will save time during appointments and allows patients to take a more active role in their child’s care.

4. Collaborative Care Plans

• Care plans can be created and shared digitally with parents, so they can track progress, set goals, and update symptoms or concerns.

• Dr. Goldade can adjust the plan based on ongoing feedback.

5. Digital Forms & Monitoring

• Patients can complete intake forms, symptom trackers, and health surveys online.

• Dr. Goldade will get structured information ahead of time, leading to more focused and productive visits.

6. Reminders & Education

• Automated reminders for appointments, screenings, and medication refills keep parents engaged.

• Educational resources can be shared through the portal, so the parent better understands their child’s condition and next steps.

We are enthusiastically setting this new system up and look forward to sharing it with you. 

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